1. What information we collect

When you interact with us, we may collect:

• Your name, email address, and phone number

• Booking details (e.g. services booked, dates, and times)

• Health or fitness-related info (if you choose to share it for coaching/testing purposes)

• Payment details (processed securely via third-party platforms — we don’t store card info)

• Website usage data (via cookies and analytics tools)

2. How we use your data

We use your information to:

• Schedule and manage your bookings

• Provide personalised coaching and testing services

• Respond to your questions or enquiries

• Send updates or reminders related to your sessions

• Improve our services and website experience

We’ll never sell or pass your information to anyone else unless required by law or necessary for providing the service (e.g. using booking/payment systems).

3. How we store your data

Your data is stored securely using trusted platforms. We only keep it for as long as we need it and follow industry best practices to protect it.

4. Marketing

If you opt-in to our newsletter or offers, we may occasionally send updates by email. You can unsubscribe at any time using the link in any of our messages or by contacting us directly.

5. Your rights

You have the right to:

• Access the personal data we hold about you

• Ask us to correct or delete your data

• Withdraw your consent at any time

To request any of the above, just email us at info@total-endurance.co.uk.

6. Cookies

We use cookies to help us understand how people use our website and to improve your browsing experience. You can adjust your browser settings to block or manage cookies.

7. Contact us

If you have any questions about this policy or how we handle your data, please get in touch:

Total Endurance Coaching Ltd
Email: info@total-endurance.co.uk
Phone: 01224 900500