Terms & Conditions

Last updated: 01/05/2025

By booking a session, purchasing a service, or using our website, you agree to the terms outlined below. We’ve kept things clear and jargon-free so you know exactly where you stand.

1. Bookings & Payments

  • All appointments must be booked in advance via our website or directly with a member of the team.

  • Payment is required at the time of booking unless otherwise agreed.

  • Prices for services are listed on the website and may be updated from time to time.

2. Cancellations & Rescheduling

  • You may cancel or reschedule your session up to 24 hours in advance with no charge.

  • Cancellations made less than 24 hours before your appointment may be subject to a 50% cancellation fee.

  • No-shows or same-day cancellations are non-refundable.

  • If you need to reschedule due to illness or emergency, please contact us as soon as possible — we’ll always try to be flexible.

3. Medical & Performance Testing

  • Some services (e.g. VO₂ max or fuel utilisation testing) require physical effort. By booking, you confirm you are medically fit to participate.

  • If you’re unsure, please seek medical advice before booking.

  • You may be asked to complete a pre-screening or health form prior to testing.

4. Coaching Services

  • Coaching plans are tailored to you based on the information you provide.

  • You are responsible for informing your coach of any changes to your health, lifestyle, or goals that may affect your training..

5. Liability

  • While every care is taken to provide safe and effective coaching and testing, you participate at your own risk.

  • Total Endurance is not liable for any injury, illness, or loss resulting from your participation in any session or use of our services.

6. Website Use

  • All content on this site is owned by Total Endurance Coaching Ltd. Please don’t copy or reproduce it without permission.

  • You agree not to misuse the website or attempt to access it in an unauthorised way.

7. Your Data & Privacy

  • We handle your data responsibly in line with GDPR. For more, see our Privacy Policy.

8. Contact Us

If you have any questions about these terms, just get in touch:

📧 info@total-endurance.co.uk
📞 01224 900500